Money-back guarantee Most items may be returned for any reason, opened or unopened, within 60 days, for an exchange or refund for the full amount of the merchandise.
Shipping is not refunded.
Refunds are issued to the same credit card, debit card, gift certificate, or other form of payment used in the original transaction.
Warranty Info 1 Year Limited Warranty
FLYGRIP INC. warrants this product to be free of defects in workmanship and material under normal use and conditions for period of (1) Year from date of original purchase.
IN WARRANTY PROCEDURE: Should service be required during the warranty period, FLYGRIP INC. will repair or, at it's discretion replace this product, without charge, subject to verification of the defect or malfunction, upon delivery of this product to FLYGRIP INC. SERVICE CENTER listed below with proof of date of purchase. Pack the unit in a well-padded heavy corrugated box. Enclose a copy of your sales receipt, credit card statement or other proof of date of purchase, along with your name, address, and phone number and a description of the problem. Email email@example.com for a Return/Exchange form.
Mail to: FLYGRIP INC. 90 Gazza Blvd, Farmingdale, NY 11735 Phone: 877-77FLYGRIP
Note: This warranty is valid only if the product is used for the purpose for which it was designed. It does not apply to: Damage or loss caused by negligence, misuse, accident, improper installation or operation. A defect that has been caused by modification or repair other than through FLYGRIP INC.. Any liability for incidental or consequential damages is not covered by FLYGRIP INC.. The Warranty is valid only in the United States off America. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
OUT OF WARRANTY PROCEDURE: If the item is out of the warranty period or if you do not have proof of purchase date, then FLYGRIP INC. will perform service for a handling fee of $9.99. This handling fee includes shipping to USA addresses (International shipping will be quoted based on location and may incur additional costs) If you have any questions, contact the technical service department by phone at 1-877-77FLYGRIP, or by email at firstname.lastname@example.org.
Those products purchased directly through the online web store ( http://www.flygrip.com ) can be returned for a refund within 60 days.