Money-back guarantee Most items may be returned for any reason, opened or unopened, within 60 days, for an exchange or refund for the full amount of the merchandise.
Expedited Shipping will not be refunded. First class ship in USA will be refunded.
Refunds are issued to the same credit card, debit card, gift certificate, or other form of payment used in the original transaction.
Warranty Info 1 Year Warranty
FLYGRIP INC. warrants this product to be free of defects in workmanship and material under normal use and conditions for period of (1) Year from date of original purchase.
IN WARRANTY PROCEDURE: Should service be required during the warranty period, FLYGRIP INC. will repair or, at it's discretion replace this product, without charge, subject to verification of the defect or malfunction, upon delivery of this product to FLYGRIP INC. SERVICE CENTER listed below with proof of date of purchase. Pack the unit in a well-padded heavy corrugated box. Enclose a copy of your sales receipt, credit card statement or other proof of date of purchase, along with your name, address, and phone number and a description of the problem. Email email@example.com for a Return/Exchange form.
Mail to: FLYGRIP INC. 90 Gazza Blvd, Farmingdale, NY 11735 Phone: 877-77FLYGRIP
OUT OF WARRANTY PROCEDURE: If the item is out of the warranty period or if you do not have proof of purchase date, then FLYGRIP INC. will perform service for a handling fee of $9.99. This handling fee includes shipping to USA addresses (International shipping will be quoted based on location and may incur additional costs) If you have any questions, contact the technical service department by phone at 1-877-77FLYGRIP, or by email at firstname.lastname@example.org. Customer must ship the out of warranty product back to our facility in order to get this discounted replacement/service.
Those products purchased directly through the online web store ( http://www.flygrip.com ) can be returned for a refund within 60 days.